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Client Success

Our experienced resources have helped clients across all industries transform procurement operations and drive significant value for their organizations. Check out a few of our Client Success stories.

Green Energy Turbines

Energy​

Client Footprint:

​​West Coast energy provider to over 1.8 million electric and natural gas customers​

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Challenges: 

  • Client previously deployed a S2P technology that was ineffective and yielded no ROI

  • Poorly implemented modules

  • Disparate, non-strategic procurement practices

  • Low spend visibility

  • Reactive and tactical approach to purchases and supplier payments.

 

Our Services:

  • Assessment and holistic transformation roadmap

  • Organizational redesign

  • Strategic process implementation

  • Technology re-deployment to incorporate best practice processes

  • Optimized organizational structure.

 

Key Outcomes:

  • Enhanced S2P technology through best practice procurement processes

  • Identified $7MM+ savings value through category management, strategic sourcing, and contract compliance

  • Developed multi layered training program for category management, strategic sourcing and supplier management to  improve the skills and competencies of Procurement

Truck Driving by Lake

Logistics​

Client Footprint: 

​Fortune 500 North American Transportation & Logistics provider

 

Challenges: 

  • No procurement processes, technology or training to enable category spend analysis, strategic sourcing, contracts and supplier management

  • Redundancy in purchases across many suppliers reducing buyer leverage

  • Poor spend data visibility and sourcing decisions driven by perceived unit cost rather than a Total Cost of Ownership approach

  • Tactical / reactive environment to categories - no vision and strategy on category management

  • Manual approach to contract compliance – significant value leakage

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Our Services: 

  • Benchmarked and assessed procurement gaps across the source-to-pay spectrum covering people, process and technology aspects. Developed an Execution roadmap for transforming the source-to-pay environment

  • Delivered a company-wide spend analysis to establish a two-year pipeline of projects to deliver savings

  • Conducted numerous strategic sourcing projects across indirect and direct spend categories

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Key Outcomes:

  • Delivered over $10MM of measurable savings across direct and indirect spend categories

  • Established a holistic approach to supplier selection and spend consolidation.

  • Developed a structured approach to capture business requirements, KPI’s and commercial terms

Food Photography

Food & Beverage​

Client Footprint:

$50B+ global food company with operations in 20 countries serving consumers and customers on five continents

 

Challenges:

  • Lack of consistent, global procurement processes Decentralized, localized procurement structure driving inefficiencies

  • Limited strategic processes, technology and training to enable spend analysis, strategic sourcing, category management, supplier performance and risk management

 

Our Services: 

  • Evaluated and selected a Source-to-Pay technology solution

  • Assessment identified key procurement gaps across the S2P spectrum covering people, process and technology aspects. Created an actionable roadmap to transform procurement

  • Enabled robust spend analysis insight through improved category hierarchy.

  • Developed Category Management, Strategic Sourcing, and Supplier Management processes to enable value creation

 

Key Outcomes: 

  • Global organizational redesign across all aspects of procurement

  • Created strategic processes to better manage categories and suppliers

  • Advised through S2P technology provider market activities to select best-fit solution

Travel & Tourism​

Client Footprint:

​One of the world’s largest international Travel & Tourism companies operating across 600 global destinations and hosting over 10+ million guests annually

 

Challenges: 

  • High-level, non-actionable sourcing process that was poorly leveraged across global procurement team

  • No consistent global supplier segmentation and management program

  • Lack of consolidated, global view of spend across all procurement categories

 

Our Services: 

  • Leveraged  strategic sourcing process to gather business and technical requirements, go-to-market, and select a global Source-to-Pay technology provider

  • Built and launched new global Strategic Sourcing and Supplier Management processes

  • Developed global Procurement training program including online course curriculum, instructor-led training, and execution  collateral

  • Built and facilitated global alignment for a multi-level category spend hierarchy

 

Key Outcomes:

  • Trained 150+ global procurement team members on new Strategic Sourcing process

  • Improved global spend visibility and accuracy through category taxonomy

  • Global Organizational Change Management strategy and implementation to drive cross-functional support of new S2P technology and processes

cruise ship on island
Fashion retailer

Retail​

Client Footprint:

Global retailer operating in more than 150 international locations  

 

Challenges:

  • Limited spend visibility for some countries/business segments

  • Lack of formal global, cross-functional category management and supplier management processes

  • Reactive procurement organization due to understaffed and underfunded team

 

Our Services:

  • Conducted current state organizational structure assessment

  • Benchmarked procurement organization key metrics vs. industry best practice

  • Developed robust Category Management and Supplier Management processes, trained and coached team through real project application

  • Designed and deployed multi-level category taxonomy for improved spend visibility

 

Key Outcomes:

  • Redesigned Procurement organizational structure and built executive business case for  addition and repositioning of critical resources or increased global spend coverage

  • Improved total spend visibility (+25%) due to new taxonomy hierarchy and more detailed spend reporting 

  • Segmented category and supplier spend to establish prioritized category & supplier management resourcing plan supported by new procurement structure

  • Stakeholder identification and cross-functional engagement to build global, multi-year strategic category plans for critical spend areas driving significant value creation & risk reduction

Car-making factory

Manufacturing

Client Footprint:

Multi-national manufacturer with operations in over 100 countries

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Challenges:

  • Outdated S2P technology with user experience and adoption issues

  • Decentralized procurement structure and lack of global standardized processes

  • No platform to communicate and train global teams; high stakeholder resistance to change

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Our Services: 

  • Robust Change Management strategy developed based on assessment of risks, culture and key challenges with tailored messaging to drive stakeholder buy-in

  • Established effective communication channels to improve stakeholder engagement

  • Created global network of Change Agents throughout business at local site level

  • Strategic advisory on best practice S2P technology implementation with enhanced processes

  • Implemented a comprehensive training program to drive adoption of new processes

 

Key Outcomes: 

  • Successfully implemented new S2P technology and global processes

  • Assessed and managed over 300 stakeholders across the globe from various functional areas

  • Significant improvement in stakeholder engagement and buy-in to the global transformation program

  • Developed multiple training courses, administered to global audience with in-depth content library to ensure sustainable adoption

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